Sources described this as part of Apple’s new theme of promoting its dedication to the United States. The phones will be recycled for use only in the United States. BrightStar has not replied to requests for comment on the matter.Ĭontrary to recent reports, these recycled iPhones will not be sent overseas for sales in emerging markets. The aforementioned old iPhones in plastic bags will be packed up into large cardboard boxes to be shipped to BrightStar. We have also confirmed that the traded in iPhones will be shipped to and processed by BrightStar. This process can either occur on the store sales floor or at the Genius Bar. The gift card must be used at that time towards the new phone and it cannot be used toward other products.ħ) The Apple Store employee will then process the transaction for the new iPhone and place the old iPhone in the plastic bag.Ĩ) The old SIM card will be given to the customer and the Apple Store employee will offer to setup the new iPhone. The value will be created based on the following specifics about the old iPhone: Display quality, button quality, overall hardware damage, engraving, liquid damage, and being able to be powered on and used normally.Ĥ) The Apple Store employee will then tell the customer that his/her phone could not be given back once they agree to the provided terms and conditions.ĥ) However, the customer will be given the opportunity to backup his/her iPhone before turning it in.Ħ) The Apple Store employee will then provide the customer with their new iPhone, a gift card with the value amount to be paid towards the new iPhone, and a plastic bag. The EasyPay is normally the device that you will see Apple Store employees carrying around in order to facilitate purchases.ģ) Based on the information inputted into the EasyPay, a value for the old iPhone will be provided to the customer. The new iPhone must be an on-contract phone and it must be activated on scene.Ģ) The Apple Store representative enters information about the customer’s iPhone into an application installed on their mobile EasyPay devices. The program is applicable to both standard customers and business customers that want to purchase a new iPhone.ġ) A customer tells an Apple Store employee that he/she would like to purchase a new iPhone and trade-in his/her older model.
Like we previously reported, a larger-scale rollout will occur during the month of September.
The trade-in program will be marketed as the “iPhone Reuse and Recycle Program.” It will begin rolling out in select Apple Stores this upcoming Friday, August 30th.
Today, we’ve learned several new details about the program, including how it works, the official name, and information about the launch. The program will allow an iPhone user to exchange an older iPhone model for a new iPhone at a discounted price. Yesterday, we reported that Apple is gearing up to launch its iPhone trade-in program in September.